Norton antivirus is a famous antivirus plan which has all the advanced tools and features to keep your computer and other devices safe and secure. This antivirus is compatible with Windows, phone devices, and macOS. Norton has all the essential tools to prevent malware infection and other infections. Norton activate product key allows you to employ all tools of Norton antivirus reliably. The interface of Norton antivirus is very robust where the user barely faces any compile-time errors. But people may make some few runtime errors while scanning or installing Norton antivirus. Norton error 9090 is one of the most common runtime errors which is reported by many Norton users. This error appears when your Norton files get corrupted or your device is facing some errors.
Causes of Norton error 9090:
You have installed a corrupt Norton plan
Incomplete Norton setup download
Registry files corruption
Windows files of your device get corrupted
You Norton setup is not compatible with your device
You have another antivirus installed on your device
Symptoms of Norton error 9090:
Unable to install Norton antivirus
Norton error 9090 appears while installing Norton antivirus
You are getting an error message while shutting the Window
Norton scanning process interrupts and an error message appears on the screen
Troubleshooting Norton error 9090:
Check the device compatibility
If you are getting the Norton error 9090 while installing the antivirus then you should immediately check for the compatibility. If you have purchased Norton setup which is not compatible with the device then it will not get installed on your device. Sometimes you purchase the right antivirus plan but the installation process fails due to low space. If you are running out of space then you should add hard disk space on the device. You can also remove the unnecessary programs from your computer to increase the free disk space.
Repair the registry files
If the registry files of your device get corrupted then you may run into various errors. If you are getting Norton error 9090 while shutting down your Windows then you should immediately check for the registry files. If the registry files are corrupted then you should immediately fix them. But you need technical knowledge for repairing the registry files. If you don’t know the proper guidelines then you should contact the Norton team for help. If you are repairing the files manually then you should create the Norton error backup key first. You can create the backup key by following the steps mentioned below:
- Close the running programs
- Now click on the start button
- Type command on the Windows search bar
- Hold the Ctrl and Shift keys from the keyboard
- Hit the Enter button
- You will get a permission box on the screen
- Press the Yes button
- Now the command screen will appear on the screen
- Type regedit on the command prompt
- Press the Enter button
You will get the Windows registry editor on the screen. A list of various keys will appear on the screen. Click on the Norton error related key and press the save button. Save the key with .reg extension and export the key on the desktop so you can easily find the key. Now you can proceed to repair the registry files. But you should carefully edit the files as a simple mistake in registry files can lead to other issues.
Remove other security programs
Norton will show you an error while scanning if you have another antivirus or any security program installed on the device. Two or many antivirus programs can create conflict while detecting the virus. If you are getting the Norton error while scanning then check for another antivirus on your device. If you have any other security plan then remove it to fix Norton’s error. If you are using a Windows device then navigate to the Control Panel. Now go to the Programs and Features. You will see a list of all the installed programs in your device. Check the list and click on the program you want to uninstall. Hit the Uninstall button and then you may have to follow some on-screen commands for completing the uninstalling process. Restart your computer and now run a full Norton scan on your PC. Check whether your Norton error gets removed or not.
Remove out the system junk
Sometimes temporary files and some other junk files create conflict with your other running programs. These junk files seem harmless but some of them can create conflict issues from time to time. So, you should remove all the junk files from your device regularly. When you get the antivirus related error, remove the temporary files immediately. You must remove other junk from the computer also. In Windows devices, you have an inbuilt cleanup tool that can remove all the junk files from the computer easily. You can use the Disk Cleanup tool for removing all the junk from the Windows device. Here are the steps for using Windows Disk Cleanup:
- Close the running program
- Click on your Start menu
- Go to the search bar
- Type command in your Windows search bar
- Hold your ctrl and shift keys
- Press the Enter button
- A permission prompt will appear on your desktop
- Click on Yes button
- You will get the command (black screen with blinking cursor) screen
- Type cleanmgr on your command prompt
- Press the Enter button
You will get a disk cleanup dialog box on the screen. A list of checkboxes will appear. Check all the boxes you want to get removed from the device. Don’t forget to check the temporary files box. Now remove all the junk files by clicking the OK button. Restart your computer and check whether your Norton antivirus error gets resolved or not.
Reinstall your Norton antivirus
If you are getting the error due to Norton program files error then you should use the Norton Remove and reinstall tool. Reinstalling the antivirus will fix all the program files related errors. You can download and install Norton remove and reinstall tools from the internet then you can Reinstall Norton with Product Key easily. After reinstalling the Norton plan, go to the system scan feature to check whether your Norton error got resolved or not.